Terms & Conditions

App Licensing

All versions of Kiosk Pro sold through iTunes are subject to Apple’s standard End User Licensing Agreement (EULA), as well as the terms and conditions of the App Store and/or the Volume Purchase Program (VPP) depending on how you purchase the app.

View EULA View App Store Terms View VPP Terms

Please be aware that these terms clearly state that you must purchase a separate app license for each iPad in any setting where a device is used by multiple individuals:

"(i) If you are an individual acting in your personal capacity, you may download and sync an App Store Product for personal, noncommercial use on any iOS Device you own or control.

(ii) If you are a commercial enterprise or educational institution, you may download and sync an App Store Product for use by either (a) a single individual on one or more iOS Devices used by that individual that you own or control or (b) multiple individuals, on a single shared iOS Device you own or control. For example, a single employee may use an App Store Product on both the employee's iPhone and iPad, or multiple students may serially use an App Store Product on a single iPad located at a resource center or library. For the sake of clarity, each iOS Device used serially by multiple users requires a separate license."


Our whitelabel rebranded versions are subject to additional terms, which must be signed and returned prior to app distribution.

View Rebranding Terms

My Kiosk Pro

Our My Kiosk Pro design studio is powered by Webydo and subject to their terms.

View My Kiosk Pro Terms

Remote Management Server

If you choose to enable the 'Remote Management Server' features in Kiosk Pro, annually-renewing server client subscription licenses must be purchased separately for each device to be monitored.

Server client subscription licenses must be purchased through Kiosk Group, Inc. directly and cannot be purchased through any other entity without prior written permission by Kiosk Group, Inc. These subscription licenses will be billed annually. Future server licensing and hosting fees are subject to change; notification of any changes will occur prior to invoicing.

Additional licenses are purchased for a full year term, then on renewal are prorated to the expiration date of the original license purchase. Failure to pay the invoiced annual server licensing fees in a timely manner will result in termination of server client licensing and hosting for the project.

Hosting for the remote kiosk management server will be handled by KioWare as part of an agreement with Kiosk Group, Inc., unless otherwise specified as a part of the associated invoice.

While Kiosk Group and KioWare will attempt to prevent any downtime, you agree that they have no control of availability of the services on a continuous or uninterrupted basis for any reason, including, without limitation:

Return Policy

Our Kiosk Pro apps are sold through the App Store and/or the Volume Purchase Program (VPP) and are subject the return terms defined by Apple. Refunds for these purchases can only be issued by iTunes Support and are provided at Apple’s discretion.

If you purchased the app less than 90 days ago, you can sign in with your Apple ID to Apple’s Report a Problem website, and request a refund there. This is only possible within 90 days of purchase - if you purchased the app more than 90 days ago, you'll need to contact iTunes Store Support or VPP Support directly.

All sales of app rebranding, content development, and app feature development are final as they are custom work.

As the My Kiosk Pro and Remote Management Server products have free trial periods where usability and applicability can be confirmed prior to purchase, all purchases of these products are final.


Unless otherwise noted, all content is copyrighted by Kiosk Group, Inc. with all rights reserved. Copying, printing or redistribution of these web pages is permitted only for non-commercial use.

Information on this site is provided ‘as is’ without warranty of any kind, either expressed or implied. This includes but is not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement with respect to the software product and accompanying written materials. In addition, Kiosk Group, Inc. does not guarantee, or make any representations regarding the use, or the results of the use, of the software or accompanying written materials in terms of correctness, accuracy, reliability or timeliness.